To our valued pilots and directors of flight operations,
On 14-July-2018, Collins Aerospace issued an Operators Service Bulletin (OPSB)
about a FMS issue that was identified last year and led to our advising Pro Line
4 and 21-equipped operators equipped with FMS 3.3X through 4.X to not utilize
the Temperature Compensation (Temp Comp) feature or manually edit the “Climb To”
altitude.
Since this initial notification, we have continued to work closely with the
FAA exploring ways to retain the approximately 10,000 affected navigation
procedures while minimizing the impact to operations and keeping you safe.
After careful consideration, Collins is pursuing the removal of the
FMS Temp Comp function from the affected aircraft. This process requires our
coordination with the appropriate OEMs and certification authorities to update
the respective Aircraft Flight Manuals and Type Certificates or Supplemental
Type Certificates. Collins has initiated this process and will continue
to keep you advised on when you will be able to implement the appropriate
Service Bulletin to disable the FMS Temp Comp feature.
Moving forward, all previously re-instated procedures related to the Temp
Comp issue will remain in place and operators will not be required to upgrade
their FMS software. However, operators will need to continue to perform the FMS
Temp Comp calculations manually, when needed. Additionally, operators must
refrain from manually editing “Climb To” altitude on both departures and missed
approaches.
Two Service Information Letters and an updated OPSB have been released to
provide updated information addressing these actions. These documents are
currently available through the Collins Technical Publications page.
- SIL CSU-XX00-18-1 [PN 523-0825521] addresses the process to deactivate the
FMS Temp Comp function.
- SIL FMC-XX00-18-1 [PN 523-0825523] addresses the process to update respective
AFMs.
- Operator Bulletin 0166-17R5 (OPSB PN 523-0824828) reflect most current
information
No action is required at this time. Collins wants to keep you
informed on this issue and will continue to provide you with updates as we move
forward.
If you have any comments or questions about this issue, please see our
Frequently Asked Questions page. If you have further questions or your
operation utilizes the FMS Temp Comp feature, please email
customerservices@rockwellcollins.com or call us at 1-319-295-5000.
Notice:
DBU-4000, 4100, -4001 Production, Repair and Floppy Disk Navigation
Databases Discontinuance December 2018
Collins will be discontinuing production and support for Floppy Disk
DBUs along with their associated navigation databases effective December 2018.
For additional information, see the associated "Production and Guaranteed Repair Discontinuance Bulletin."
FMS database request
Request an FMS database subscription >
Drivers
To request access to download the EFB drivers for the Airbus A320/A350 aircraft, send an email to response@rockwellcollins.com. In the email, please include your
email address, company name, aircraft type and serial number.
You will receive a document with download instructions and the username and
password for your account.
Navigation database notifications
Available as a download from our worldwide FMS database services site, the updates are conveniently available prior to effective date, allowing you flexibility for data loading.
Notice
Navigation databases are compiled from official State sources by Jeppesen and Lufthansa Systems and supplied to Collins Flight Database Services Team for the purpose of packaging a database compatible with Collins Avionics. The navigation database is comprised of many general aviation procedures as well as many restricted or special procedures that require specific training and/or authorization to utilize. The end-user is reminded that according to RTCA/DO-200A dated September 28, 1998, section 1.4; “The ultimate responsibility of ensuring that data meets the quality for its intended application rests with the end-user of that data.”
Each cycle, every effort is made to ensure the data passed on to our customers is of the highest quality, containing the most up to date, complete and reliable information available. However, it is the end-user’s responsibility to; pre-flight their navigation database, reference appropriate NOTAMS and Flight Alerts including those from Jeppesen, Lufthansa, the FAA, Collins and other state aviation authorities and any other applicable publications pertaining to the users flight operations from the appropriate websites or publications.
The end user has the ultimate responsibility to ensure data requirements are met and to verify the navigation data loaded in their FMS is current and valid for the intended operation. If an error, omission or inconsistency is discovered, the end user should notify Collins so that the issue can be investigated and/or forwarded to the appropriate navigation data supplier. The correction of data content issues cannot typically be resolved until the following AIRAC cycle.
Jeppesen flight alerts
Lufthansa Systems flight alerts
Collins Aerospace flight alerts
The information contained herein is subject to the Export Administration Regulations ("EAR"), 15 C.F.R. Parts 730-774. Diversion contrary to U.S. law is prohibited.
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