FlexForce Repair Chain Management (RCM)

Your trusted source for Rockwell Collins OEM and third-party repair and repair chain management

If  you operate a government owned aircraft fleet, are a military organization or a contractor facing sourcing challenges, you can rely on Rockwell Collins and our company, Intertrade, to save you time and money.

Our FlexForceSM RCM services can help you manage your Rockwell Collins and third-party equipment repair and supply chain, including orders, repairs, recertification, tracking and delivery of parts – on time and according to your requirements.


Customer Support

Rockwell Collins Customer Response Center
Phone 1: 888-265-5467 (U.S.)
Phone 2: 319-265-5467 (outside U.S.)

Defense and Government Customer Support
Phone 1: 800-321-2223 (U.S. only)
Phone 2: +1 319-295-5100

Defense & Government Engineering Support
Phone 1: 319-295-5804 (U.S.)

FlexForce RCM

FlexForce Exchange
Phone 1: +1 319-295-9512


Features & Benefits

  • Complete management of your equipment repair and supply chain
  • Established credit and relationship with network of quality
  • FAA/EASA/CAAC approved repair providers to support your unique program requirements
  • Extensive inventory of recertified engine and airframe parts
  • Strategically located distribution centers in Memphis, Tenn., London and Singapore
  • FAA licensed mechanics
  • Supply/repair chain expertise to source out-of-production and/or hard-to-find, long lead time parts
  • Favorable pricing and warranty coverage savings passed to customer via discounts and credits
  • Access to Rockwell Collins solutions at more than 60 locations in 27 countries