Celebrating 25 years of improving the airport experience

Most passengers take the convenience today’s airport technologies provide for granted. Check-ins may happen via mobile devices and baggage can be handled by self-serve kiosks — all “Ho, hum” tasks in the eyes of a seasoned traveler.

But 25 years ago, these were all manual processes. That’s when Rockwell Collins’ current Information Management Systems (IMS) Airport Systems group started making life easier for travelers and leaving its mark on airports around the world.

A brief history lesson

In Aug., 1993, ARINC (now Rockwell Collins’ IMS business) acquired a new set of products and technologies — along with 14 employees — from a Tulsa, Oklahoma, company named Memorex Telex. This acquisition became our Airport Systems business unit, which helps facilitate airport operations at hundreds of airports across the globe each day.

Today, engineering and support teams are located in Annapolis, Maryland, Tulsa, Oklahoma, Brighton, Nottingham, and Cairo, Egypt, to name a few. Around the world, regional offices provide support and services in locations such as Dubai, United Arab Emirates, Crawley, England, and Tokyo, Japan and on-site at airports as well.

Delivering new technology
Whether processing passenger information, providing automated bag drop technology, creating airport operations solutions, or developing new solutions to facilitate a self-service journey throughout the airport, the Rockwell Collins Airport Systems team has made a market-leading impact.

Beyond improving the passenger experience, Rockwell Collins helps airports be more efficient and increase revenue. Even more importantly, we’re changing the airport experience for the better. We can’t wait to see what the next 25 years will bring!

Story posted: August 29, 2018

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