Contact Us

You may contact us by first choosing a category below.

For your security, please DO NOT include any sensitive information, such as your Social Security Number or computer passwords, when contacting us.

Information Management Services (formerly ARINC) customers: Are you an Information Management Services (formerly ARINC) customer using GLOBALink, AviNet, ARINCDirect, or ARINC security services? Visit the Information Management contact page for support.

Interior Systems (formerly B/E Aerospace) customers: Are you an Interior Systems (formerly B/E Aerospace) customer with a question about seating products, galleys, structures & integration systems, lighting systems, oxygen & PSU units, or water & waste systems? Please visit the Interior Systems contact page for support.

How can we help you today?

Careers and benefits

Commercial and Business Aviation

Commercial or business products - Technical support

Commercial or business products - warranty administration

Database support

Database subscription support

Database technical support

Government & military products - technical support

Information Management Services - Service Desk (Operational Support)

Mobile support

Include what app you are using, as well as your device (e.g., iPhone 7) and operating system (e.g., iOS 11.4.1).

Send email to Mobile support

Publications and training

Repair information, including parts and facilities

Website support (help with login, password, access to private content, etc.)

Commercial or business products - sales and marketing

Government and military products - sales and marketing

Information Management Services

Information Management Services (Asia-Pacific)

Information Management Services (Europe, Middle East & Africa)

Recertified and used parts

Suppliers or potential suppliers to Collins Aerospace

To register your interest in becoming a supplier to Collins Aerospace, please fill out the Capabilities of Potential Small Business Suppliers form.

For other inquiries:

Send email to our supplier team

Suppliers or potential suppliers to Collins Aerospace - Information Management Services (formerly ARINC)

To register your interest in becoming a supplier to Collins Aerospace, please fill out the Capabilities of Potential Small Business Suppliers form.

For other inquiries specific to information management services procurement:

Send email to Information Management Services (formerly ARINC) procurement

Educational outreach and charitable contributions

Public and government affairs

Brand or image usage

Accounts Payable - Information Management Services

Accounts Receivable - Information Management Services

Contracts - Information Management Services

Customer Billing - Information Management Services

General website feedback

Choose from the following topics.

Careers and benefits

Commercial or business products - Technical support

Commercial or business products - warranty administration

Government & military products - technical support

Information Management Services - Service Desk (Operational Support)

Mobile support

Include what app you are using, as well as your device (e.g., iPhone 7) and operating system (e.g., iOS 11.4.1).

Send email to Mobile support

Repair information, including parts and facilities

Website support (help with login, password, access to private content, etc.)

Commercial or business products - sales and marketing

Government and military products - sales and marketing

Information Management Services (Asia-Pacific)

Information Management Services (Europe, Middle East & Africa)

Recertified and used parts

Suppliers or potential suppliers to Collins Aerospace

To register your interest in becoming a supplier to Collins Aerospace, please fill out the Capabilities of Potential Small Business Suppliers form.

For other inquiries:

Send email to our supplier team

Suppliers or potential suppliers to Collins Aerospace - Information Management Services (formerly ARINC)

To register your interest in becoming a supplier to Collins Aerospace, please fill out the Capabilities of Potential Small Business Suppliers form.

For other inquiries specific to information management services procurement:

Send email to Information Management Services (formerly ARINC) procurement

Educational outreach and charitable contributions

Public and government affairs

Accounts Payable - Information Management Services

Accounts Receivable - Information Management Services

Contracts - Information Management Services

Customer Billing - Information Management Services

General website feedback

Information Management Services (Europe, Middle East & Africa)

Collins Aerospace Headquarters

Collins Aerospace
777 S. Flagler Drive
Suite 1800
West Palm Beach, FL 33401

Commercial Transport and Business Aviation customer support

When calling our support line, use this phone menu to help expedite your call to the correct department.

Phone: 319-295-5000
Email Customer Support
Email Dealer Administration
Email Warranty

Website Technical Support

For website technical support, including assistance with logging in or registering for access to private content, please contact our IT Service Desk (ITSD) at 888-721-3094 (toll-free in the U.S. and Canada) or 1-866-786-0290 (all other locations).