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From Clay Jones Building trusted relationships We live in an exponential world. According to some estimates, more than 6.8 billion searches are performed on Google and other search engines every month, and the number of text messages sent and received every day exceeds the population of the planet. Instant, global communications – using technologies ranging from cellular phones, to email, to the Internet – are routine. But while these technologies enable us to quickly stay in touch with teammates, suppliers and customers, they also have the potential to detract from an important element of our company's success – forming trusted relationships. That's why one component of our company's Next Generation Leadership Model, "Building Powerful Networks," underscores the importance of developing strong relationships – both internally and externally. In this issue of Horizons, you'll learn how developing positive relationships with Airbus and Boeing has helped make a difference in our Air Transport Systems business. You'll also learn how we're increasing our global footprint through an expanded relationship with HCL Technologies in India, and how three of our internal businesses have enjoyed continued success through the past five decades. Building and maintaining relationships with our customers are critical to our business success. But our passion for excellence shouldn't stop at work, and it's important to keep in mind the communities in which we live. Take Don Nelsen – the winner of our 2007 Good Citizenship Award – for instance. Don is a software engineer at our facility on Barksdale Air Force Base in Louisiana. In addition to his commitments to our company, he has assisted nearly 70 children during the past 14 years by serving as a foster parent. You can learn more about Don's work in the article "One big, happy family." As the use of technology continues to enhance the way we do business, I encourage each of you to take a moment to focus on the relationships that you currently have – both personal and professional – and ask yourself how you can make improvements. Continuing to build trusted relationships will help you succeed as an individual, it will help to differentiate Rockwell Collins – and it will ultimately make our company stronger. Clay Jones
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