Rockwell Collins
Product Catalog - Service and Support

Corporate Aircraft Services Program


The Corporate Aircraft Service Program (CASP) provides a total cost of ownership program to aircraft operators to maximize aircraft availability with predictable cost. All aspects of maintaining the Rockwell Collins equipment on-board your aircraft are included:

  • Exchanges and Rentals
  • Removal and Refit Coverage
  • Component Repairs and No Fault Found (NFF)
  • Comprehensive Reliability Upgrades
  • One Consolidated Annual Invoice
  • Discount for Early Enrollment and Renewal

CASP covers everything necessary to maximize aircraft dispatchability. One consolidated annual invoice based on a forecast of annual operating hours received at the start of the annual program covers each aircraft for an entire year.


EXCHANGES AND RENTALS

CASP provides rental-exchange support 24x7 worldwide from locations in the United States, Singapore, England, France and Australia. Our commitment to you is to ship within 24 hours.


REMOVAL AND REFIT

The extensive Rockwell Collins dealer network has repair facilities at many of the locations used by our customers. These on-site dealers/representatives can provide specialized assistance to diagnose specific problems, remove defective components and refit a replacement component into your aircraft. This service is at no additional cost provided an approved Rockwell Collins dealer is used.


COMPONENT REPAIRS AND NO FAULT FOUND (NFF)

Under CASP, component repairs of any Rockwell Collins product installed in your aircraft is covered within your annual membership. CASP also covers No Fault Found (NFF) removals that would otherwise result in increased maintenance costs.


COMPREHENSIVE RELIABILITY UPGRADES

Consistently improving service is as important to us as it is to you. By maximizing service life, on-wing reliability is improved, increasing aircraft dispatchability and inventory costs are reduced.


ONE CONSOLIDATED ANNUAL INVOICE

Overwhelming administration costs are a thing of the past. Warranty administration, repair estimate processing and invoice processing - all phases of maintenance administration - drive operating costs. CASP changes all that. Under CASP, you receive one invoice at the start of the annual program, based on your own forecast of operating hours. Operating hours and billing are reconciled at the end of each contract period. That's it. No further administrative effort on your part is required.


DISCOUNT FOR EARLY ENROLLMENT IN CASP

Interested? Getting a quotation has never been easier. Call our CASP administrator at (1.800.713.7693 in U.S. or 319.295.4361 Non U.S.). Let us know your aircraft type, serial number, expected hours of operation and contact details and we'll generate a fixed quotation complete with a contract document ready for signature. Furthermore, enroll in the program within 3 months of product warranty expiration or an existing CASP expiration, and we'll grant you a 10 percent discount on the rate.