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INTRODUCTION
For your convenience, Commercial Systems, Rockwell Collins, Inc. offers
this Air Transport Product Catalog as a guide to assist you in ordering equipment
that meets your needs. The following information outlines pricing and ordering
policies, general conditions of sale, payment processes, and warranty and
repair information that apply, unless superceded by separate written agreement.
Rockwell Collins personnel are at your service; please contact them if you
have any questions regarding the ordering of equipment or services.
AIR TRANSPORT PRICE INDEX EQUIPMENT CATEGORIES
The Price Catalog contains three categories of products. -
Category A. -
Products which are priced without asterisks are in continuous
production, and are available within 90 days under normal conditions and in
normal quantities unless this reorder lead time has been superseded by separate
written stocking agreement. -
Category B. -
Products which are priced and are noted with a single asterisk
(*) are items that may not be available within the normal lead time of 90
days. Delivery for items not in stock will be quoted in response to a request
for quotation unless already defined by a separate written stocking agreement. -
Category C. -
Products which are not priced and are indicated with a double
asterisk (**) are items manufactured on an intermittent schedule or on a special
build basis. Price and delivery for items not in stock will be quoted in response
to a request for quotation unless already defined by a separate written stocking
agreement. A thirty percent (30%) down payment may be due at time of order
entry.
CANCELLATION AND RESCHEDULE POLICY
Any order cancellation or delivery reschedule requires prior authorization
by Commercial Systems, Rockwell Collins. Category A and B Products: These products are subject to a minimum 15%
cancellation charge. There will be no charge for rescheduling a delivery,
but pricing will be subject to the Price Catalog in effect at the time the
reschedule is entered. Category C Products: These products may be subject to a 100% cancellation
fee or reschedule charges commensurate with impact of the action on Commercial
Systems, Rockwell Collins, Inc. Charges for canceling or rescheduling a delivery
will be determined at the time authorization is granted.
RETURN POLICY
Any equipment return requires prior authorization by Commercial Systems,
Rockwell Collins, Inc. Category A, B and C Products: These products are subject to a minimum
30% return charge, or 15% restocking. Charges will be determined at the time
authorization is granted.
AIR TRANSPORT PRODUCT PRICING POLICY
The Air Transport product "Net Price" is valid for equipment to
be installed in aircraft by the original purchaser (Airline operator, OEM
manufacturer, or Rockwell Collins dealer) or for resale with value added by
the original purchaser. For equipment not to be installed in aircraft by the original purchaser
or without value added, but for resale outside the United States, contact
Commercial Systems, Rockwell Collins, Inc., Order Administration, Cedar Rapids,
Iowa, USA. In most cases "LIST PRICES" will apply to the original
purchaser if the equipment is for export outside the United States and not
installed in an aircraft.
NEW PRICE EFFECTIVITY
Category A Products: All prices are valid for orders placed between
January 1, 2010 and December 31, 2010 provided delivery is requested by March
31, 2011. Category B and C Products: Pricing and delivery quotations will be provided
upon request and will remain firm for 90 days unless a different period is
specified in the response to the request for quotation.
EQUIPMENT ORDERING LEAD-TIME GUIDANCE
Lead-time guidance information is provided for items not already covered
by separate written stocking agreement to assist you in placing orders for
Air Transport equipment in a timely manner. The stated lead times are "subject
to" changing conditions which may cause a variance from time to time. Up-to-date
lead time information will be provided in response to an order or request
for quotation. Lead times by product category are as follows: Category A Products: Ninety days under normal conditions. Category B and C Products: All Category B and C inventory and production
is subject to prior sale. If inventory stocks are depleted, delivery will
be quoted in response to a request for quotation. A lead time of 12 months
should be anticipated.
AIR TRANSPORT PRODUCT QUOTATION RESPONSE POLICY
Commercial Systems, Rockwell Collins, Inc. will respond to customer
quotation requests within the following time periods: | Request | Response Time | | Telephone | 8 business hours | | Telegram/Fax | 24 business hours | | Mail | 10 business days |
EMERGENCY REQUIREMENTS
Rockwell Collins, Inc. recognizes that, on occasion, it may be necessary
to place an order which does not allow the normal lead time. Our Order Administration
Department will specially process and monitor emergency orders to ensure the
best possible delivery, and advise action taken within the following time
periods: AOG (Aircraft on Ground) - within four hours. Critical (Imminent AOG or work stoppage) - within 24 business
hours. Expedite (less than normal lead time) - within seven business
days.
Order Administration Department personnel are available through our
telephone switchboard around the clock to assist you when emergencies arise.
Call 319-295-1000 in Cedar Rapids, Iowa.
PAYMENT PROCESS If granted, all payments should be made within 30 days or
per the negotiated terms contained in the signed Contract or Purchase Order.
The payment terms will also be identified on the Rockwell Collins purchase
order acknowledgment. Rockwell Collins is pleased to offer several invoicing options: Invoicing via fax. Customer invoices can be sent directly to your accounts payable department
via fax, saving time and reducing the risk of invoices lost in the mail. Please
contact our billing department at 319-295-8041 with your fax number to implement
this option. Invoicing via EDI. Your invoices can be sent electronically using either SPEC 2000 or ANSI
X.12 protocol. Please contact Mary Hurlbut at 319-295-5014 for further information. Web Presentment of Billing. Invoice copies and statements are available 24 hours a day through the
shopcollins.com website. No paper invoices are generated, and an email is
sent directly to a specified email address when an invoice posts to your account
that is ready for viewing. A brief questionnaire is all that is required for
setup. Please send a request to fax number 319-295-4092 to receive a Customer
Sign Up Form.
Rockwell Collins accepts the following forms of payments: All payments originating from outside the United States of
America should be wire transferred to: Mellon Bank
Mellon Client Service Center
Pittsburgh, PA 15262 USA
For deposit to Rockwell Collins account 091-2704
ABA Routing Number 043000261
SWIFTCODE MELNUS3P Checks mailed in the United States should be sent to the nearest
lockbox as shown on the invoice: Rockwell Collins
File Number 7214
Los Angeles, CA 90074 | Rockwell Collins
Dept. 0875
P.O. Box 120875
Dallas, TX 75312-0875 | Rockwell Collins
Box 360772
Pittsburgh, PA 15251-6772 | |
If you would like to pay your invoices via electronic funds
transfer, your transaction can be sent to: Bank of America
1850 Gateway Blvd
Concord, CA 94520-3282
Account Number 1233 657 771
ABA Routing Number 121000358
SWIFTCODE BOFAUS6S If you would like to transfer your invoices to MasterCard,
Visa, or American Express, please call 319-295-2797 with your account information.
In all cases, please be sure to reference the invoice numbers being
paid. If there are any questions or concerns regarding invoices
or payments, please contact: Rockwell Collins, Inc.
Domestic Credit and Collections
ATTN: Jo Trout
400 Collins Road NE
Cedar Rapids, IA 52498-0001
PH: 319-295-3996
FX: 319-295-4092 | Rockwell Collins, Inc.
International Credit and Collections
ATTN: Cecelia Harmeyer
400 Collins Road NE
Cedar Rapids, IA 52498-0001
PH: 319-295-5439
FX: 319-295-4092 |
GENERAL CONDITIONS OF SALE TAXES. Except as otherwise
specified, the prices stated do not include any state, federal, or local sales,
use or excise taxes applicable to the sale, delivery, or use of equipment
sold hereunder, including, as applicable, associated software delivered with
such equipment (Products), and the Buyer expressly agrees to pay to Seller,
in addition to the prices stated, the amount of any such taxes, domestic or
foreign, which may be imposed upon or payable by Seller. PAYMENT TERMS/PRICES. Notwithstanding
any statement of terms or time of payment to the contrary appearing on the
face of the order, Seller reserves the right to require payment in advance
of shipment or to ship C.O.D. In the event Buyer fails to pay any invoice
when due, in addition to any other right reserved hereunder, Seller reserves
the right to suspend or limit performance until all past due sums are paid.
Further, Seller reserves the right to charge interest at the rate of one
and one half percent (1.5%) per month, or the maximum permitted by law, whichever rate
is lower, on any unpaid balance owing by Buyer from the date due until date
paid. It is agreed that title to any item described herein not fully paid
for at the time of delivery to Buyer shall be retained by and remain in Seller
until said purchase price is fully paid and if the purchase price is to be
paid on an installment basis, Buyer will prior to the time of delivery execute
a note, security agreement and financing statement for such purchase price,
all upon forms customarily used by Seller in similar transactions. DELIVERY. Unless otherwise
specified, delivery will be made EXW (Incoterms 2000) the place or location
of Seller's factory from which Seller elects to make shipment, according to
the delivery schedule specified, which schedule is subject to delays due to
causes beyond Seller's control. FORCE MAJEURE (EXCUSABLE DELAY). Seller
shall not be liable for default or for delay in deliveries due to cause beyond
its control and without its fault or negligence, including but not limited
to inability to obtain material, labor or manufacturing facilities, acts of
God, or of the public enemy, any preference, priority or allocation order
issued by the Government, changes in applicable law or any other act of Government,
fires, floods, unusually severe weather, epidemics, quarantine restrictions,
strikes, freight embargoes, or delays of Seller's suppliers. In the event of
such delay, delivery dates shall be extended accordingly for a period equal
to the time lost by reason of such delay. Seller shall use its reasonable
efforts to remove the cause of delay and resume work as soon as possible and
to mitigate delivery schedule delay. In no event shall Seller be liable for
any damages. Seller reserves the right to provide, at no change in price,
a substitute product of equal or better capability provided however that such
substitute product maintains the form, fit and functionality of the original Product. SHIPMENT AND RISK OF LOSS. In
the absence of specific instructions, Seller will select the carrier to whom
delivery will be made for shipment to Buyer. Except for its obligations under
the sections hereof entitled "Warranty" and "Patent and Copyright Indemnification,"
all responsibility of Seller , including but not limited to risk of loss for
all items purchased hereunder by Buyer, shall pass to Buyer EXW (Incoterms
2000) the place or location of Seller's factory from which Seller elects to
make shipment at the time the articles are duly delivered to the carrier.
All claims to the carrier for Products damaged or lost in transit shall be
made by the Buyer. WARRANTY. The equipment sold
hereunder and its associated software delivered hereunder are subject to the
following warranties: Seller agrees to repair or replace at its discretion, without
charge, any such equipment, which is defective as to design, workmanship or
material, and which is returned to Seller at its factory, transportation prepaid,
provided: Notice of the claimed defect is given Seller within one (1)
year from date of delivery and equipment is returned in accordance with Seller's
instructions. Such equipment shall not be deemed to be defective, if, due
to exposure to any condition in excess of those published in the Product specification,
it shall fail to operate in a normal manner. Seller's obligations with respect to such equipment are conditioned
upon the proper installation and operation of such equipment by Buyer in accordance
with Seller's written directions. The warranty stated in this Section 6A shall be void if such
equipment is altered or repair is attempted or made by other than Seller or
Seller's authorized service center.
Seller warrants that any software delivered hereunder, either
embedded in equipment described herein or specifically designed for use in
or with such equipment, will substantially provide the function(s) set forth
in the applicable specification (or absent a specification, as described in
the applicable Service Bulletin). Seller will, at its option, without charge,
revise or replace such nonconforming software provided: Notice of the claimed defect is given Seller within one (1)
year from the date of delivery or one hundred eighty (180) days from the date
of first installation, whichever occurs first. Software shall not be deemed to be defective if the software
or the host medium is exposed to any computer virus or to any condition in
excess of those published in the applicable specification(s). Seller's obligations are conditioned upon the proper installation
and operation of software and the host medium in accordance with Seller's
written instructions. The warranty stated in this Section 6B shall be void if such
software (or its host medium) is altered (or alterations are attempted) by
other than Seller or Seller's authorized service center.
NO OTHER WARRANTIES, EXPRESSED, IMPLIED, OR STATUTORY,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR
PURPOSE SHALL BE APPLICABLE TO ANY EQUIPMENT SOLD OR SOFTWARE DELIVERED HEREUNDER,
AND THE FOREGOING SHALL CONSTITUTE THE BUYER'S SOLE RIGHT AND REMEDY UNDER
THIS GENERAL CONDITIONS OF SALE.
PATENT AND COPYRIGHT INDEMNIFICATION. Seller
agrees that it will defend, at its own expense, all suits against Buyer for
infringement of any United States patent or copyright covering, or alleged
to cover, the Product described herein in the form sold by Seller and Seller
agrees that it will pay all sums which, by final judgment or decree in any
such suits, may be assessed against the Buyer on account of such infringement,
provided that Seller shall be given (i) immediate written notice of all claims
of any such infringement and of any suits brought or threatened against Buyer and
(ii) authority to assume the sole defense thereof through its own counsel
and to compromise or settle any suits so far as this may be done without prejudice
of the right of the Buyer to continue the use, as contemplated, of the Product
so purchased. If in any such suit so defended the Product is held to constitute
an infringement and its use is enjoined, or if in the light of any claim of
infringement Seller deems it advisable to do so, Seller may either procure
the right to continue the use of the same for the Buyer, or replace the same with
a noninfringing product, or modify said Product so as to be noninfringing,
or, if the foregoing options are not reasonably available, take back the infringing
Product and refund the purchase price less a reasonable allowance for use,
damage or obsolescence. SOFTWARE LICENSE FOR EQUIPMENT SPECIFIC
SOFTWARE. Software delivered hereunder, either embedded in equipment
described herein or specifically designed for use in or with such equipment,
is copyrighted by Seller and shall remain the sole and exclusive property
of Seller. Seller grants the Buyer a perpetual, worldwide, non-exclusive license
to use the software only in or with the equipment. The Buyer shall not copy,
modify, or disassemble the software, or permit others to do so. Buyer shall
not transfer the license granted hereby or possession of the software except as
part of or with the equipment, such transfer being subject to the restrictions
contained herein. Seller may terminate this license upon written notice for
violation of any of the terms of the foregoing license. GOVERNING LAW. This Agreement
shall be construed in accordance with, and the rights of the parties shall
be governed by, the laws of the State of Iowa, U.S.A., as the same would be
applied to transactions between residents thereof, but without regard to that
state's conflict of laws principles and specifically excluding the provisions
of the 1980 U.N. Convention on Contracts for the International Sale of Goods.
Buyer agrees to abide by all U.S. Government laws and export regulations,
including without limitation those applicable to re-export, and when required by
such laws or regulations, Buyer shall apply for the necessary and appropriate
export licenses. Seller shall, at no charge to Buyer, promptly provide reasonable
support and documentation if required for such export license application. NO WAIVER. No failure by
either party to exercise and no delay in exercising any right, power or privilege
hereunder will operate as a waiver hereof, nor will any single or partial
exercise of any right or privilege hereunder preclude further exercise of
the same right or the exercise of any right hereunder. A waiver on one or
more occasions of any of the provisions hereof shall not be deemed a continuing
one. DISCLAIMER AND LIMITATION OF LIABILITY. NOTWITHSTANDING ANY PROVISION OF THIS AGREEMENT
TO THE CONTRARY, IN NO EVENT SHALL SELLER BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION,
DAMAGES FOR LOSS OF PROFITS, OR BUSINESS INTERRUPTION) ARISING OUT OF THE
USE OF OR INABILITY TO USE ANY PRODUCT, EQUIPMENT OR ASSOCIATED SOFTWARE DESCRIBED
HEREIN EITHER SEPARATELY OR IN COMBINATION WITH ANY OTHER PRODUCT, EQUIPMENT,
SOFTWARE OR OTHER MATERIALS EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OR
CERTAINTY OF SUCH DAMAGES. SELLER SHALL HAVE NO OBLIGATION OR LIABILITY FOR
ANY GRATUITOUS INFORMATION OR ASSISTANCE PROVIDED BY, BUT NOT REQUIRED OF
SELLER HEREUNDER. SELLER'S TOTAL AGGREGATE LIABILITY HEREUNDER WHETHER BASED
UPON CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE,
SHALL IN NO EVENT EXCEED THE PRICE PAID BY BUYER FOR PRODUCTS SOLD HEREUNDER. ENTIRE CONTRACT. These General
Conditions of Sale shall comprise the exclusive terms, conditions and agreements
of the parties respecting sale of Products described herein, and supersede
any provisions on the face and reverse side of Buyer's order or any prior
agreement inconsistent with the provisions hereof. Acceptance by Buyer of
such Products covered hereunder shall, absent a contrary agreement in writing
signed by Seller, constitute acceptance of these General Conditions of Sale.
The invalidity of the whole or in part of any provisions hereof shall not affect
the validity of any other provision. The headings of the sections herein have
been inserted for convenience of reference only and shall not affect the interpretation
of any of the provisions hereof.
SPECIFIC CONDITIONS OF SALE Country Allowability
It is the policy and/or law of certain countries that wireless spread
spectrum transmission in the 2.4 GHz band may not be accomplished inside such
countries, including their airspace (Non-Allowing Countries). In such instances,
the user of the WLU-2XXX Product procured hereby, may not be allowed to use
such Product while in a Non-Allowing Country. It is incumbent on the user
of the WLU Product to identify and comply with the laws of the Non-Allowing
Countries. ROCKWELL COLLINS SHALL NOT BE RESPONSIBLE FOR THE CONSEQUENCES OF
USE OF ITS WLU PRODUCT WHERE SUCH USE IS PROHIBITED. Non-seller Application Loading
Rockwell Collins NSU-2100 and FSM-2100 products come configured with
certain software already loaded on their hard drive. At customer's request,
Rockwell Collins may agree to load additional applications, either Third Party
applications or applications created by customer for Rockwell Collins. For
such preloaded applications and applications Rockwell Collins subsequently
agrees to load for customer, Rockwell Collins has such responsibilities as
agreed in its contract for such NSU/FSM and applications. ROCKWELL COLLINS DISCLAIMS
ALL RESPONSIBILITY FOR THE PERFORMANCE OF THE NSU/FSM WHERE CUSTOMER OR OTHER
THIRD PARTY LOADS SOFTWARE ON THE NSU AND, ADDITIONALLY, ROCKWELL COLLINS
DOES NOT GUARANTEE ANY RESULT FROM THE USE OF SUCH NSU/FSM PRODUCT UNDER SUCH
CIRCUMSTANCES. FURTHERMORE, SUCH CUSTOMER OR THIRD PARTY LOADING OF SOFTWARE
MAY VOID SOME OR ALL PROVISIONS OF THE WARRANTY PROVIDED FOR THE NSU/FSM PURSUANT
TO THE CONTRACT THEREFOR.
EQUIPMENT REPAIR
For your convenience in obtaining warranty and nonwarranty repair, Rockwell
Collins has established service centers in strategic locations around the
world. A complete listing of these service centers and their capabilities
for various equipment types is contained in Rockwell Collins Avionics Service
Centers Equipment Repair Directory (Rockwell Collins Part Number 523-0763300).
A current copy of this directory may be obtained through your local Rockwell
Collins representative. The customer should forward failed equipment to one of these service
centers for repair in lieu of return to the Rockwell Collins Cedar Rapids,
Iowa, facility. This will substantially improve the total repair turnaround
time. Failure to provide full particulars may cause unnecessary delay in handling
the returned equipment; therefore, the following information should be provided
with each equipment returned for repair: Type number, name and serial number of the equipment. Date of delivery of equipment. Number of hours of service (time since new, or time since
overhaul). Nature of trouble. Cause of trouble, if known. Part number and name of part thought to be causing trouble,
if known. Item, or symbol number of same, obtained from illustrated
parts list or schematic. Remarks.
Repair Turnaround Time. The repair
turnaround time performance standard for all Rockwell Collins service centers
is 14 calendar days dock-to-dock at our facility. The actual performance of
each service center is constantly monitored by Rockwell Collins management
to measure compliance with this standard. Corrective actions are quickly applied
to ensure each service center performs at the standard. Equipment Return for Replacement or Credit.
Should you desire to return equipment, parts, or accessories for replacement
or credit, Rockwell Collins Commercial Systems Order Administration should
be contacted. Failure to provide full particulars may cause unnecessary delay
in processing the returned equipment. The following address should be used
for notification: Rockwell Collins, Inc.
Commercial Systems
400 Collins Road NE
Cedar Rapids, IA, USA 52498-0001
Attention: Order Administration Department
Mail Station 124-217 Full particulars should be provided on the return and should include: Customer's name. Type number, name, and serial number(s) of the equipment returned. Date of delivery of the equipment. Reason for return (eg., incorrect shipment, material ordered
in error, etc.). Requested disposition (exchange for correct equipment, credit
customer's account, etc.). Remarks.
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