Rockwell Collins
Product Catalog - Air Transport

Special Notices



INTRODUCTION

For your convenience, Commercial Systems, Rockwell Collins, Inc. offers this Air Transport Product Catalog as a guide to assist you in ordering equipment that meets your needs. The following information outlines pricing and ordering policies, general conditions of sale, payment processes, and warranty and repair information that apply, unless superceded by separate written agreement. Rockwell Collins personnel are at your service; please contact them if you have any questions regarding the ordering of equipment or services.


AIR TRANSPORT PRICE INDEX EQUIPMENT CATEGORIES

The Price Catalog contains three categories of products.

Category A.
Products which are priced without asterisks are in continuous production, and are available within 90 days under normal conditions and in normal quantities unless this reorder lead time has been superseded by separate written stocking agreement.
Category B.
Products which are priced and are noted with a single asterisk (*) are items that may not be available within the normal lead time of 90 days. Delivery for items not in stock will be quoted in response to a request for quotation unless already defined by a separate written stocking agreement.
Category C.
Products which are not priced and are indicated with a double asterisk (**) are items manufactured on an intermittent schedule or on a special build basis. Price and delivery for items not in stock will be quoted in response to a request for quotation unless already defined by a separate written stocking agreement. A thirty percent (30%) down payment may be due at time of order entry.


CANCELLATION AND RESCHEDULE POLICY

Any order cancellation or delivery reschedule requires prior authorization by Commercial Systems, Rockwell Collins.

Category A and B Products: These products are subject to a minimum 15% cancellation charge. There will be no charge for rescheduling a delivery, but pricing will be subject to the Price Catalog in effect at the time the reschedule is entered.

Category C Products: These products may be subject to a 100% cancellation fee or reschedule charges commensurate with impact of the action on Commercial Systems, Rockwell Collins, Inc. Charges for canceling or rescheduling a delivery will be determined at the time authorization is granted.


RETURN POLICY

Any equipment return requires prior authorization by Commercial Systems, Rockwell Collins, Inc.

Category A, B and C Products: These products are subject to a minimum 30% return charge, or 15% restocking. Charges will be determined at the time authorization is granted.


AIR TRANSPORT PRODUCT PRICING POLICY

The Air Transport product "Net Price" is valid for equipment to be installed in aircraft by the original purchaser (Airline operator, OEM manufacturer, or Rockwell Collins dealer) or for resale with value added by the original purchaser.

For equipment not to be installed in aircraft by the original purchaser or without value added, but for resale outside the United States, contact Commercial Systems, Rockwell Collins, Inc., Order Administration, Cedar Rapids, Iowa, USA. In most cases "LIST PRICES" will apply to the original purchaser if the equipment is for export outside the United States and not installed in an aircraft.


NEW PRICE EFFECTIVITY

Category A Products: All prices are valid for orders placed between January 1, 2010 and December 31, 2010 provided delivery is requested by March 31, 2011.

Category B and C Products: Pricing and delivery quotations will be provided upon request and will remain firm for 90 days unless a different period is specified in the response to the request for quotation.


EQUIPMENT ORDERING LEAD-TIME GUIDANCE

Lead-time guidance information is provided for items not already covered by separate written stocking agreement to assist you in placing orders for Air Transport equipment in a timely manner. The stated lead times are "subject to" changing conditions which may cause a variance from time to time. Up-to-date lead time information will be provided in response to an order or request for quotation. Lead times by product category are as follows:

Category A Products: Ninety days under normal conditions.

Category B and C Products: All Category B and C inventory and production is subject to prior sale. If inventory stocks are depleted, delivery will be quoted in response to a request for quotation. A lead time of 12 months should be anticipated.


AIR TRANSPORT PRODUCT QUOTATION RESPONSE POLICY

Commercial Systems, Rockwell Collins, Inc. will respond to customer quotation requests within the following time periods:


Request  Response Time 
Telephone 8 business hours 
Telegram/Fax 24 business hours 
Mail 10 business days 

EMERGENCY REQUIREMENTS

Rockwell Collins, Inc. recognizes that, on occasion, it may be necessary to place an order which does not allow the normal lead time. Our Order Administration Department will specially process and monitor emergency orders to ensure the best possible delivery, and advise action taken within the following time periods:

  1. AOG (Aircraft on Ground) - within four hours.
  2. Critical (Imminent AOG or work stoppage) - within 24 business hours.
  3. Expedite (less than normal lead time) - within seven business days.

Order Administration Department personnel are available through our telephone switchboard around the clock to assist you when emergencies arise. Call 319-295-1000 in Cedar Rapids, Iowa.


PAYMENT PROCESS
  1. If granted, all payments should be made within 30 days or per the negotiated terms contained in the signed Contract or Purchase Order. The payment terms will also be identified on the Rockwell Collins purchase order acknowledgment.
  2. Rockwell Collins is pleased to offer several invoicing options:
    1. Invoicing via fax.
      Customer invoices can be sent directly to your accounts payable department via fax, saving time and reducing the risk of invoices lost in the mail. Please contact our billing department at 319-295-8041 with your fax number to implement this option.
    2. Invoicing via EDI.
      Your invoices can be sent electronically using either SPEC 2000 or ANSI X.12 protocol. Please contact Mary Hurlbut at 319-295-5014 for further information.
    3. Web Presentment of Billing.
      Invoice copies and statements are available 24 hours a day through the shopcollins.com website. No paper invoices are generated, and an email is sent directly to a specified email address when an invoice posts to your account that is ready for viewing. A brief questionnaire is all that is required for setup. Please send a request to fax number 319-295-4092 to receive a Customer Sign Up Form.
  3. Rockwell Collins accepts the following forms of payments:
    1. All payments originating from outside the United States of America should be wire transferred to:
      Mellon Bank
      Mellon Client Service Center 
      Pittsburgh, PA 15262  USA
      For deposit to Rockwell Collins account 091-2704
      ABA Routing Number  043000261 
      SWIFTCODE MELNUS3P
    2. Checks mailed in the United States should be sent to the nearest lockbox as shown on the invoice:

      Rockwell Collins
      File Number 7214
      Los Angeles, CA 90074
       
      Rockwell Collins
      Dept. 0875
      P.O. Box 120875
      Dallas, TX 75312-0875
       
      Rockwell Collins
      Box 360772
      Pittsburgh, PA 15251-6772
       
       
    3. If you would like to pay your invoices via electronic funds transfer, your transaction can be sent to:
      Bank of America
      1850 Gateway Blvd
      Concord, CA 94520-3282
      Account Number 1233 657 771
      ABA Routing Number 121000358 
      SWIFTCODE BOFAUS6S
    4. If you would like to transfer your invoices to MasterCard, Visa, or American Express, please call 319-295-2797 with your account information.
    In all cases, please be sure to reference the invoice numbers being paid.
  4. If there are any questions or concerns regarding invoices or payments, please contact:

    Rockwell Collins, Inc.
    Domestic Credit and Collections
    ATTN: Jo Trout
    400 Collins Road NE	
    Cedar Rapids, IA 52498-0001
    
    PH: 319-295-3996
    FX: 319-295-4092
     
    Rockwell Collins, Inc.
    International Credit and Collections
    ATTN: Cecelia Harmeyer
    400 Collins Road NE	
    Cedar Rapids, IA 52498-0001
    
    PH: 319-295-5439
    FX: 319-295-4092
     

GENERAL CONDITIONS OF SALE
  1. TAXES. Except as otherwise specified, the prices stated do not include any state, federal, or local sales, use or excise taxes applicable to the sale, delivery, or use of equipment sold hereunder, including, as applicable, associated software delivered with such equipment (Products), and the Buyer expressly agrees to pay to Seller, in addition to the prices stated, the amount of any such taxes, domestic or foreign, which may be imposed upon or payable by Seller.
  2. PAYMENT TERMS/PRICES. Notwithstanding any statement of terms or time of payment to the contrary appearing on the face of the order, Seller reserves the right to require payment in advance of shipment or to ship C.O.D. In the event Buyer fails to pay any invoice when due, in addition to any other right reserved hereunder, Seller reserves the right to suspend or limit performance until all past due sums are paid. Further, Seller reserves the right to charge interest at the rate of one and one half percent (1.5%) per month, or the maximum permitted by law, whichever rate is lower, on any unpaid balance owing by Buyer from the date due until date paid. It is agreed that title to any item described herein not fully paid for at the time of delivery to Buyer shall be retained by and remain in Seller until said purchase price is fully paid and if the purchase price is to be paid on an installment basis, Buyer will prior to the time of delivery execute a note, security agreement and financing statement for such purchase price, all upon forms customarily used by Seller in similar transactions.
  3. DELIVERY. Unless otherwise specified, delivery will be made EXW (Incoterms 2000) the place or location of Seller's factory from which Seller elects to make shipment, according to the delivery schedule specified, which schedule is subject to delays due to causes beyond Seller's control.
  4. FORCE MAJEURE (EXCUSABLE DELAY). Seller shall not be liable for default or for delay in deliveries due to cause beyond its control and without its fault or negligence, including but not limited to inability to obtain material, labor or manufacturing facilities, acts of God, or of the public enemy, any preference, priority or allocation order issued by the Government, changes in applicable law or any other act of Government, fires, floods, unusually severe weather, epidemics, quarantine restrictions, strikes, freight embargoes, or delays of Seller's suppliers. In the event of such delay, delivery dates shall be extended accordingly for a period equal to the time lost by reason of such delay. Seller shall use its reasonable efforts to remove the cause of delay and resume work as soon as possible and to mitigate delivery schedule delay. In no event shall Seller be liable for any damages. Seller reserves the right to provide, at no change in price, a substitute product of equal or better capability provided however that such substitute product maintains the form, fit and functionality of the original Product.
  5. SHIPMENT AND RISK OF LOSS. In the absence of specific instructions, Seller will select the carrier to whom delivery will be made for shipment to Buyer. Except for its obligations under the sections hereof entitled "Warranty" and "Patent and Copyright Indemnification," all responsibility of Seller , including but not limited to risk of loss for all items purchased hereunder by Buyer, shall pass to Buyer EXW (Incoterms 2000) the place or location of Seller's factory from which Seller elects to make shipment at the time the articles are duly delivered to the carrier. All claims to the carrier for Products damaged or lost in transit shall be made by the Buyer.
  6. WARRANTY. The equipment sold hereunder and its associated software delivered hereunder are subject to the following warranties:
    1. Seller agrees to repair or replace at its discretion, without charge, any such equipment, which is defective as to design, workmanship or material, and which is returned to Seller at its factory, transportation prepaid, provided:
      1. Notice of the claimed defect is given Seller within one (1) year from date of delivery and equipment is returned in accordance with Seller's instructions.
      2. Such equipment shall not be deemed to be defective, if, due to exposure to any condition in excess of those published in the Product specification, it shall fail to operate in a normal manner.
      3. Seller's obligations with respect to such equipment are conditioned upon the proper installation and operation of such equipment by Buyer in accordance with Seller's written directions.
      4. The warranty stated in this Section 6A shall be void if such equipment is altered or repair is attempted or made by other than Seller or Seller's authorized service center.
    2. Seller warrants that any software delivered hereunder, either embedded in equipment described herein or specifically designed for use in or with such equipment, will substantially provide the function(s) set forth in the applicable specification (or absent a specification, as described in the applicable Service Bulletin). Seller will, at its option, without charge, revise or replace such nonconforming software provided:
      1. Notice of the claimed defect is given Seller within one (1) year from the date of delivery or one hundred eighty (180) days from the date of first installation, whichever occurs first.
      2. Software shall not be deemed to be defective if the software or the host medium is exposed to any computer virus or to any condition in excess of those published in the applicable specification(s).
      3. Seller's obligations are conditioned upon the proper installation and operation of software and the host medium in accordance with Seller's written instructions.
      4. The warranty stated in this Section 6B shall be void if such software (or its host medium) is altered (or alterations are attempted) by other than Seller or Seller's authorized service center.
      NO OTHER WARRANTIES, EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE SHALL BE APPLICABLE TO ANY EQUIPMENT SOLD OR SOFTWARE DELIVERED HEREUNDER, AND THE FOREGOING SHALL CONSTITUTE THE BUYER'S SOLE RIGHT AND REMEDY UNDER THIS GENERAL CONDITIONS OF SALE.
  7. PATENT AND COPYRIGHT INDEMNIFICATION. Seller agrees that it will defend, at its own expense, all suits against Buyer for infringement of any United States patent or copyright covering, or alleged to cover, the Product described herein in the form sold by Seller and Seller agrees that it will pay all sums which, by final judgment or decree in any such suits, may be assessed against the Buyer on account of such infringement, provided that Seller shall be given (i) immediate written notice of all claims of any such infringement and of any suits brought or threatened against Buyer and (ii) authority to assume the sole defense thereof through its own counsel and to compromise or settle any suits so far as this may be done without prejudice of the right of the Buyer to continue the use, as contemplated, of the Product so purchased. If in any such suit so defended the Product is held to constitute an infringement and its use is enjoined, or if in the light of any claim of infringement Seller deems it advisable to do so, Seller may either procure the right to continue the use of the same for the Buyer, or replace the same with a noninfringing product, or modify said Product so as to be noninfringing, or, if the foregoing options are not reasonably available, take back the infringing Product and refund the purchase price less a reasonable allowance for use, damage or obsolescence.
  8. SOFTWARE LICENSE FOR EQUIPMENT SPECIFIC SOFTWARE. Software delivered hereunder, either embedded in equipment described herein or specifically designed for use in or with such equipment, is copyrighted by Seller and shall remain the sole and exclusive property of Seller. Seller grants the Buyer a perpetual, worldwide, non-exclusive license to use the software only in or with the equipment. The Buyer shall not copy, modify, or disassemble the software, or permit others to do so. Buyer shall not transfer the license granted hereby or possession of the software except as part of or with the equipment, such transfer being subject to the restrictions contained herein. Seller may terminate this license upon written notice for violation of any of the terms of the foregoing license.
  9. GOVERNING LAW. This Agreement shall be construed in accordance with, and the rights of the parties shall be governed by, the laws of the State of Iowa, U.S.A., as the same would be applied to transactions between residents thereof, but without regard to that state's conflict of laws principles and specifically excluding the provisions of the 1980 U.N. Convention on Contracts for the International Sale of Goods. Buyer agrees to abide by all U.S. Government laws and export regulations, including without limitation those applicable to re-export, and when required by such laws or regulations, Buyer shall apply for the necessary and appropriate export licenses. Seller shall, at no charge to Buyer, promptly provide reasonable support and documentation if required for such export license application.
  10. NO WAIVER. No failure by either party to exercise and no delay in exercising any right, power or privilege hereunder will operate as a waiver hereof, nor will any single or partial exercise of any right or privilege hereunder preclude further exercise of the same right or the exercise of any right hereunder. A waiver on one or more occasions of any of the provisions hereof shall not be deemed a continuing one.
  11. DISCLAIMER AND LIMITATION OF LIABILITY.
    NOTWITHSTANDING ANY PROVISION OF THIS AGREEMENT TO THE CONTRARY, IN NO EVENT SHALL SELLER BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OF OR INABILITY TO USE ANY PRODUCT, EQUIPMENT OR ASSOCIATED SOFTWARE DESCRIBED HEREIN EITHER SEPARATELY OR IN COMBINATION WITH ANY OTHER PRODUCT, EQUIPMENT, SOFTWARE OR OTHER MATERIALS EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OR CERTAINTY OF SUCH DAMAGES. SELLER SHALL HAVE NO OBLIGATION OR LIABILITY FOR ANY GRATUITOUS INFORMATION OR ASSISTANCE PROVIDED BY, BUT NOT REQUIRED OF SELLER HEREUNDER. SELLER'S TOTAL AGGREGATE LIABILITY HEREUNDER WHETHER BASED UPON CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE, SHALL IN NO EVENT EXCEED THE PRICE PAID BY BUYER FOR PRODUCTS SOLD HEREUNDER.
  12. ENTIRE CONTRACT. These General Conditions of Sale shall comprise the exclusive terms, conditions and agreements of the parties respecting sale of Products described herein, and supersede any provisions on the face and reverse side of Buyer's order or any prior agreement inconsistent with the provisions hereof. Acceptance by Buyer of such Products covered hereunder shall, absent a contrary agreement in writing signed by Seller, constitute acceptance of these General Conditions of Sale. The invalidity of the whole or in part of any provisions hereof shall not affect the validity of any other provision. The headings of the sections herein have been inserted for convenience of reference only and shall not affect the interpretation of any of the provisions hereof.

SPECIFIC CONDITIONS OF SALE

Country Allowability

It is the policy and/or law of certain countries that wireless spread spectrum transmission in the 2.4 GHz band may not be accomplished inside such countries, including their airspace (Non-Allowing Countries). In such instances, the user of the WLU-2XXX Product procured hereby, may not be allowed to use such Product while in a Non-Allowing Country. It is incumbent on the user of the WLU Product to identify and comply with the laws of the Non-Allowing Countries. ROCKWELL COLLINS SHALL NOT BE RESPONSIBLE FOR THE CONSEQUENCES OF USE OF ITS WLU PRODUCT WHERE SUCH USE IS PROHIBITED.


Non-seller Application Loading

Rockwell Collins NSU-2100 and FSM-2100 products come configured with certain software already loaded on their hard drive. At customer's request, Rockwell Collins may agree to load additional applications, either Third Party applications or applications created by customer for Rockwell Collins. For such preloaded applications and applications Rockwell Collins subsequently agrees to load for customer, Rockwell Collins has such responsibilities as agreed in its contract for such NSU/FSM and applications. ROCKWELL COLLINS DISCLAIMS ALL RESPONSIBILITY FOR THE PERFORMANCE OF THE NSU/FSM WHERE CUSTOMER OR OTHER THIRD PARTY LOADS SOFTWARE ON THE NSU AND, ADDITIONALLY, ROCKWELL COLLINS DOES NOT GUARANTEE ANY RESULT FROM THE USE OF SUCH NSU/FSM PRODUCT UNDER SUCH CIRCUMSTANCES. FURTHERMORE, SUCH CUSTOMER OR THIRD PARTY LOADING OF SOFTWARE MAY VOID SOME OR ALL PROVISIONS OF THE WARRANTY PROVIDED FOR THE NSU/FSM PURSUANT TO THE CONTRACT THEREFOR.


EQUIPMENT REPAIR

For your convenience in obtaining warranty and nonwarranty repair, Rockwell Collins has established service centers in strategic locations around the world. A complete listing of these service centers and their capabilities for various equipment types is contained in Rockwell Collins Avionics Service Centers Equipment Repair Directory (Rockwell Collins Part Number 523-0763300). A current copy of this directory may be obtained through your local Rockwell Collins representative.

The customer should forward failed equipment to one of these service centers for repair in lieu of return to the Rockwell Collins Cedar Rapids, Iowa, facility. This will substantially improve the total repair turnaround time. Failure to provide full particulars may cause unnecessary delay in handling the returned equipment; therefore, the following information should be provided with each equipment returned for repair:

  1. Type number, name and serial number of the equipment.
  2. Date of delivery of equipment.
  3. Number of hours of service (time since new, or time since overhaul).
  4. Nature of trouble.
  5. Cause of trouble, if known.
  6. Part number and name of part thought to be causing trouble, if known.
  7. Item, or symbol number of same, obtained from illustrated parts list or schematic.
  8. Remarks.

Repair Turnaround Time. The repair turnaround time performance standard for all Rockwell Collins service centers is 14 calendar days dock-to-dock at our facility. The actual performance of each service center is constantly monitored by Rockwell Collins management to measure compliance with this standard. Corrective actions are quickly applied to ensure each service center performs at the standard.

Equipment Return for Replacement or Credit. Should you desire to return equipment, parts, or accessories for replacement or credit, Rockwell Collins Commercial Systems Order Administration should be contacted. Failure to provide full particulars may cause unnecessary delay in processing the returned equipment. The following address should be used for notification:

Rockwell Collins, Inc.
Commercial Systems
400 Collins Road NE
Cedar Rapids, IA, USA 52498-0001
Attention: Order Administration Department
Mail Station 124-217

Full particulars should be provided on the return and should include:

  1. Customer's name.
  2. Type number, name, and serial number(s) of the equipment returned.
  3. Date of delivery of the equipment.
  4. Reason for return (eg., incorrect shipment, material ordered in error, etc.).
  5. Requested disposition (exchange for correct equipment, credit customer's account, etc.).
  6. Remarks.